Express Lane Service Advisor

Moberly Motors, a Ford and CDJR dealership in Moberly, Missouri, is hiring an Express Lane Service Advisor to run our Express Lane.

You'll own the customer experience on a lane staffed with two teams of two technicians. The work is oil and filter changes, multipoint inspections (MPI), tires, and other maintenance, plus presenting additional recommended work when the inspection calls for it.

What you'll do:

• Greet customers and write up Express Lane visits quickly and accurately
• Coordinate two pairs of technicians so the lane stays on time
• Oversee oil and filter changes, MPI inspections, tire work, and similar express services
• Review inspection findings and recommend additional needed services clearly and honestly
• Keep customers updated and get approvals before work is added
• Hit throughput, customer-satisfaction, and sales goals for the lane

What we're looking for:

• Service advisor experience preferred; strong automotive or customer-facing experience will be considered
• Comfortable in a fast-paced express environment
• A clear communicator who can explain needed work without pressure
• Organized enough to keep four technicians and a line of customers moving
• Valid driver's license

About Us
Moberly Motors is family owned and operated since 1943. For seven decades we have been building our reputation one car and truck at a time. We are looking for qualified people to join us. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we're looking for more outstanding people.

Benefits We Offer
Medical and Dental / 401K / Paid vacations after 1 year of employment / Paid holidays / 5-day Work Week / Family owned and operated with an excellent reputation in the community for over 70 years / Ongoing training opportunities and career development / Drug-Free work environment

We are an Equal Opportunity Employer. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.