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Front Counter Customer Service

Midas
Columbia, MO·Posted 31d ago
Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off
  • Free food & snacks
About the Role:
 Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.


Responsibilities:
    • Greet customers warmly and assist them with their service needs.
    • Manage front counter operations, including scheduling appointments and processing payments.
    • Provide information about services and promotions to enhance customer satisfaction.
    • Handle customer inquiries and resolve issues promptly and professionally with management
    • Maintain a clean and organized front counter area.
    • Collaborate with team members to ensure smooth service delivery.
    • Promote a positive and welcoming atmosphere for all customers.
  • Requirements:
    • High school diploma or equivalent; customer service experience preferred.
    • Must have a minimum of 1 Year of automotive parts knowledge or repair experience
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask effectively.
    • Basic computer skills for scheduling and payment processing.
    • Reliable and punctual with a positive attitude.


  • About Us:
    Midas of Columbia  is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.

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