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Automotive Service Advisor

Grand Haven, MI·Posted 32d ago

$60k–$90k/yrFull-TimeTuition / Schooling PaidUniforms ProvidedEmployee DiscountsHealth InsuranceDental & VisionPTO / Paid Time Off

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Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources

Benefits/Perks

Paid Holidays and Paid Time Off (1 week earned every 6 months).
Careers Advancement Opportunities - we are always looking to promote from within!
Reimbursement for any successfully completed ASE certifications
Closed on Sundays & Major Holidays
Competitive Compensation with bonus incentives

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

Make Customer Satisfaction number one
Identify primary concerns and determine customer needs through open-ended questions
Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications

Maintain a positive, energetic attitude throughout the day
Willing to serve customers
Ability to close a sale by educating customers on their vehicle needs and informing them of their options.
Two years of experience in an auto repair facility is a plus
Valid driver’s license with an acceptable driving record
Nothing is more important to us than having a good attitude, good character, and a strong work-ethic.

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!