Store Manager

Job Description

The Store Manager is responsible for leading all aspects of daily store operations, driving sales performance, delivering exceptional customer service, and developing a high-performing team. This role oversees hiring, training, coaching, and performance management while ensuring operational excellence, safety compliance, and profitability. The Store Manager partners with leadership to achieve business goals, maintain a positive workplace culture, and provide customers with a fast, friendly, and trusted automotive service experience.

Key Responsibilities:

• Lead and develop a team of automotive professionals to achieve operational and sales goals.
• Ensure exceptional customer service and a positive guest experience.
• Manage daily store operations, including staffing, scheduling, inventory, and financial performance.
• Coach employees on performance, productivity, and career development.
• Maintain compliance with company policies, safety standards, and quality expectations.
• Drive revenue growth through effective leadership, customer retention, and operational efficiency.
• Foster a culture of teamwork, accountability, and continuous improvement.

Qualifications

We are looking for:

• Outstanding leadership and store management skills
• Ability to work in a fast-paced work environment
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
• Excellent verbal and written communication
• Ability to develop professional relationships with customers and team members
• Minimum of 2 years’ experience in a Service Manager role
• Proven track record of exceeding business objectives
• Ability to work efficiently both individually and as part of a team
• Solid knowledge of basic OSHA laws and MSDS Compliance

Additional Information

All information will be kept confidential according to EEO guidelines.