Service Porter/Valet

A Service Valet is typically responsible for assisting customers with their vehicles, providing valet services at designated locations such as hotels, restaurants, or events. 

SPECIFIC RESPONSIBILITIES:

•    Greet customers courteously and assist with parking their vehicles in designated areas. 
•    Retrieve vehicles promptly upon customer request, ensuring efficient and timely service.
•    Provide exceptional customer service by assisting customers with inquiries, directions, and any additional requests they may have.  
•    Handle customer concerns or issues professionally and escalate as necessary.
•    Handle vehicles with care, ensuring no damage occurs during the valet process.
•    Report any damages or issues with vehicles immediately to the appropriate personnel.
•    Keep the valet area clean and organized.
•    Perform routine inspections to ensure the cleanliness and orderliness of the parking area.
•    Communicate effectively with team members, supervisors, and customers.
•    Provide clear instructions to customers regarding valet procedures.