Service Manager

We are seeking an experienced Service Manager to join Gilroy Chevrolet Cadillac's team. If you have previous experience and are interested in leading a growing department, apply below!

BENEFITS:

• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Paid Holidays
• Employee appreciation lunches
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Room for growth

RESPONSIBILITIES:

• Ensure that customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customer has a positive dealership experience
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building relationships with the customers
   

REQUIREMENTS:

• Technical automotive knowledge
• Previous Service Manager experience is a huge plus
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred
• Willing to submit to a background check and drug screen