Service Advisor

Great people make a great dealership. We're looking for our next great team member!

Fox Ford in Waynesburg, PA, is seeking a highly motivated, organized, and customer-focused Automotive Service Advisor to join our growing team.

Family owned and operated for over 112 years, Fox Ford is the oldest Ford dealership in Pennsylvania. Our longevity comes from building lasting relationships, treating people right, and taking pride in the work we do.

We're looking for someone who understands the importance of excellent customer service, communicates well, and enjoys being part of a team that works together to get the job done.

If you're looking for a stable career with great benefits, a supportive work environment, and a family-owned company that values its employees, Fox Ford may be the perfect fit!

What We Offer

• Competitive salary
• Opportunities for additional bonuses
• 401(k)
• Medical benefits
• Paid time off
• A positive, family-focused work environment
• A supportive team that values hard work and dedication
• The opportunity to grow with an established, respected dealership

What You'll Do

• Greet customers and help them with their vehicle service needs.
• Listen carefully to customer concerns and document vehicle symptoms accurately.
• Communicate recommended maintenance and repairs clearly and professionally.
• Coordinate with technicians to ensure repairs are completed efficiently and correctly.
• Keep customers informed about repair progress, recommendations, and completion times.
• Prepare service estimates and explain repair recommendations.
• Maintain accurate service records and work orders.
• Help ensure an excellent customer experience from check-in through vehicle pickup.
• Work closely with the service department team to maintain an organized, efficient workflow.

What We're Looking For

• A highly motivated individual with a strong work ethic.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Someone who can manage multiple priorities in a busy environment.
• A team player who takes pride in helping customers and supporting coworkers.
• Basic automotive knowledge and a willingness to continue learning.
• Previous service advisor or automotive industry experience is preferred.

Why Work at Fox Ford?

We know that a great dealership starts with great employees. That's why we strive to provide a workplace where people feel valued, supported, and appreciated.

When you join Fox Ford, you're joining a family-owned business with more than a century of history and a commitment to treating employees and customers right.

If you're ready to build a career with a company that values people as much as performance, we want to hear from you! Apply today.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.