Service Advisor

We are a family owned and operated business, which means that we will always provide you with a positive and professional enviroment for you and all your automotive needs. We are proud of the team that we have here at Foss Motors and are looking for professionals who can provide the level of service our customers deserve.  If you're interested in a fast paced and exciting work environment that also offers fantastic benefits, apply here!

BENEFITS:

• Health/Dental/Vision Insurance
• Life Insurance
• Paid Training
• Paid Vacation
• Family owned and operated
• Positive and professional environment
• Paid for lease (Sales who hit specific quota)
• Uniforms provided (Service)
• Specialty tools provided (Service)

RESPONSIBILITIES

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS

• Honesty and Integrity
• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs