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Service Advisor

Eide Ford Mandan

MANDAN, ND·Posted 1403d ago

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Full-TimeDental & VisionPTO / Paid Time Off

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Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Auto looks after their employees with extensive benefits. We invest in our employees and their growth at the store.

What We’re Looking For:

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer:

Weekends Off
High volume, highly productive shop
Clean and professional work environment
Recently remodeled shop
401(K)
Paid vacation opportunity
Promote from within culture
Medical and Dental Insurance

Responsibilities:

Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers

Qualifications:

Minimum of 2 years experience in a service advisory role
Ability to work hard with limited supervision
Must be able to manage in a fast-paced work environment
Knowledge of automobiles
Positive attitude
High volume mentality

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.