Senior Master Technician

Ford Senior Master Service Technician

Kent Parson Ford – Martinsburg, WV

About Kent Parsons Ford 

Serving the Eastern Panhandle's Automotive Needs Since 1967!!!  This Community is Important to Us and our Family owned Staff ALL live here in the Eastern Panhandle!! 

Job Description
We’re currently seeking a dedicated and experienced Senior Master Service Technician to join our service department in Martinsburg, WV. The ideal candidate has extensive hands-on experience in diagnostics, repairs, and vehicle maintenance, and takes pride in delivering accurate, efficient service with minimal oversight.

Job Type & Schedule 

Job Type: Full-time
Schedule: Monday to Friday, Saturdays 1/2 day on rotating schedule
Pay: Pay is based on experience and certifications

Work Requirements:

• Work Schedule: 8am-5pm, Monday to Friday (Saturdays half day rotating schedule)

• Ability to Commute: Martinsburg, WV 25404

• Work Location: In person

Benefits

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule
• FAST Program and Ford Trainings

Qualifications

• Must have Tools - specialty tools are shared in the shop
• High school diploma or equivalent.
• Ford Certification or other OEM Certification
• Previous experience at a Ford dealership 
• Minimum of 5 years of experience as an Automotive Technician, with a Master Technician certification preferred.
• Thorough knowledge of automotive systems, mechanics, and components.
• Strong diagnostic and problem-solving skills.
• Proficient with diagnostic tools and equipment.
• Excellent communication and customer service skills.
• Ability to work efficiently and independently in a fast-paced environment.
• Valid driver's license and clean driving record.
• Ability to lift up to 50 pounds and stand for extended periods of time.

Responsibilities

• Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.
• Diagnose and repair complex mechanical issues using diagnostic tools and equipment.
• Provide accurate and detailed reports of repairs and services performed.
• Ensure all work is completed to the highest standards and follows manufacturer specifications.
• Continually maintain and update technical knowledge and skills through training and certifications.
• Communicate effectively with customers to explain repairs and services and address any concerns or questions.
• Collaborate with the service team to maintain a clean and organized work area.
• Adhere to all safety protocols and regulations.

Equal Opportunity Employer Statement

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.