Parts Counterperson

The International Autos Group is looking for multiple parts counter people to help our expanding shop and outside parts sales.  Are you working for a third party distributor and want the structure and stability of a New Car Dealership? OR maybe you aren't getting the respect you deserve in the parts department of a dealer?  We are looking because we are growing with record months, high demand and need to continue extraordinary service to all of our customers and techs.  If you're a team player and ready to jump into a great organization with a proven track record of internal promotion, call us today!

WE OFFER:

• $40,000 - $60,000 earning potential!
• Opportunities for advancement
• Paid training
• Paid vacation
• Medical, dental, and vision
• 401K
• Closed Sundays 

RESPONSIBILITIES:

• Assist service technicians and advisors in identifying and locating correct OEM Kia parts.
• Use Kia EPC and dealership management systems to research part numbers and availability.
• Maintain a fast and accurate internal parts counter to support technician efficiency.
• Assist retail and wholesale customers at the front counter and by phone.
• Process parts invoices, special orders, and returns according to dealership procedures.
• Ensure proper documentation for warranty parts retention and returns.
• Maintain organized inventory and clean parts counter work area.
• Monitor and communicate backordered parts and ETA updates to advisors and technicians.
• Assist with stock orders and bin location accuracy.
• Participate in cycle counts and inventory control procedures.
• Support dealership policies for loss prevention and inventory accuracy.
• Assist with receiving and stocking parts shipments.
• Work closely with the service department to ensure repair orders are completed efficiently.
• Maintain knowledge of Kia parts updates, supersessions, and recalls.
• Assist in maintaining customer satisfaction and dealership performance standards.
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REQUIREMENTS:

• High School Diploma or equivalent
• • Previous automotive parts experience preferred (Kia experience a plus).
  • Strong knowledge of automotive parts systems and terminology.
  • Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.) preferred.
  • Ability to work in a fast-paced service department environment.
  • Strong communication and organizational skills.
  Ability to lift up to 50 lbs and work around warehouse shelving.

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.