Internal Service Advisor

Internal Service Advisor

Friendly Chevrolet / Dallas, Texas

 Compensation: $60,000-$80,000 annually, plus additional income potential based on performance.

 Do you want to work at one of the busiest automotive dealerships in the region, where your employer treats you like a member of the family?

 Friendly Chevrolet has an immediate opening for an Internal Service Advisor to join our team.

Our Internal Service Advisor plays a critical role in the daily operation of our dealership. This individual is responsible for coordinating the inspection, servicing, reconditioning, and preparation of our used vehicle inventory to ensure every vehicle is ready for sale and delivery in a timely manner.

This position requires someone who can manage multiple priorities, maintain accurate repair records, and communicate effectively with our Sales, Service, Parts, Detail, and Body Shop Departments.

We intend to hire a strong team player who can make a difference in our operation. If you have the drive and determination to be successful, along with a high degree of professionalism and personal accountability, we want to talk to you.

 Responsibilities

• Prepare, schedule, track, and close internal repair orders for used vehicle inspections, mechanical repairs, detailing, accessory installations, and other reconditioning.
• Coordinate and dispatch work to the appropriate Service, Detail, Parts, and Body Shop Departments.
• Maintain accurate records of vehicle status, work in progress, and expected completion times. 
• Ensure used vehicle inspections and servicing are completed within 72 hours of receiving the vehicle.
• Prioritize work to accommodate spot deliveries and the immediate needs of the Used Vehicle Department.
• Monitor repair progress, follow up on parts and approvals, and communicate potential delays to Sales Management.
• Verify that all mechanical, cosmetic, and reconditioning work meets dealership quality standards before vehicles are released. 
• Maintain an efficient workflow that minimizes vehicle downtime and maximizes department productivity.
• Establish and maintain positive working relationships with managers and employees throughout the dealership.

Requirements

• A strong desire to provide excellent customer service, both internally and externally. 
• Excellent verbal and written communication skills.
• Exceptional organizational and time-management skills.
• The ability to multitask and prioritize responsibilities in a fast-paced environment.
• Strong attention to detail and consistent follow-through.
• The ability to meet established goals, deadlines, and performance expectations. 
• Basic computer proficiency and the ability to learn dealership management systems.
• A genuine desire for professional growth and personal development. 

Benefits

• Competitive Compensation with Additional Earning Opportunities
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time Off
• 401(k)
• Employee Referral Program
• Advancement Opportunities
• Family-Owned and Operated for Over 70 Years
• Drug-Free Work Environment
• Equal Opportunity Employer

 

Join the Friendly Chevrolet Team

At Friendly Chevrolet, we believe that every position contributes to the success of our dealership.

We're looking for a motivated, dependable professional who understands the importance of communication, teamwork, and personal accountability. 

We have high expectations and want someone who shares our commitment to excellence. 

If you are serious about your career, take pride in your work, and want to be part of a successful, high-volume dealership, we want to talk to you. 

Apply today and become part of the Friendly Chevrolet team!