Experienced Automotive Service Technician – Mid-Level & Advanced Opportunities

Nielsen Ford of Sussex is expanding its service team and welcomes experienced Automotive Service Technicians at multiple skill levels. Whether you are a dependable mid-level technician or an advanced diagnostic or master-level technician, we offer compensation aligned with your verified experience, training, certifications, diagnostic ability, productivity, and overall capabilities in the shop.

Experienced technicians with advanced diagnostic skills, Ford or manufacturer training, ASE certifications, and a strong record of productivity are encouraged to apply!

Location: Sussex, New Jersey
Job Type: Full-Time
Work Location: On-site
Schedule: Monday to Friday 8:00am to 5:00pm, Saturday 7:30am to 3:30pm, one day off during the week 

Placement within the applicable range will be based on verified automotive repair experience, training level, certifications, diagnostic capabilities, technical skill, productivity, work quality, and other legitimate business considerations.

The highest rates are reserved for candidates who demonstrate the advanced diagnostic and repair capabilities required for senior or master-level assignments.

Additional Compensation: Production Bonuses, Efficiency Incentives, Certification Increases, Guarantees & Overtime Eligibility

Actual compensation will be based on relevant experience, certifications, diagnostic capabilities, productivity, qualifications, and other legitimate business considerations.

POSITION SUMMARY
Automotive Service Technicians diagnose, maintain, and repair customer vehicles in accordance with manufacturer procedures, dealership quality standards, and applicable safety requirements.

The successful candidate will have previous automotive repair experience, strong diagnostic and problem-solving abilities, dependable attendance, and the ability to work effectively with technicians, service advisors, parts employees, and management.

RESPONSIBILITIES

• Inspect, diagnose, maintain, and repair customer vehicles.
• Perform routine maintenance, including oil and filter changes, tire rotations, fluid services, battery replacement, lighting repairs, and scheduled maintenance.
• Diagnose mechanical, electrical, electronic, engine-performance, steering, suspension, braking, climate-control, and drivability concerns.
• Use scan tools, diagnostic equipment, alignment equipment, manufacturer service information, and other approved resources.
• Perform wheel alignments and other repairs for which the technician is trained and authorized.
• Service motor-vehicle air-conditioning systems only when properly trained and certified.
• Document diagnostic findings and provide accurate repair recommendations to the Service Advisor.
• Obtain required authorization before performing additional repairs.
• Complete repair orders accurately and promptly, including inspections, findings, services, repairs, parts, and labor performed.
• Follow applicable manufacturer warranty, recall, technical-service-bulletin, and documentation requirements.
• Perform quality-control checks and road tests to confirm completed repairs.
• Move or road-test vehicles only when authorized, properly licensed, and eligible under Company insurance requirements.
• Comply with Company distracted-driving requirements whenever operating or moving a vehicle.
• Protect customer vehicles, personal property, keys, and confidential information.
• Participate in manufacturer, ASE, dealership, safety, and technical training.
• Use tools, lifts, diagnostic equipment, and shop machinery safely.
• Wear required protective footwear, eye protection, hearing protection, gloves, and other assigned personal protective equipment.
• Maintain a clean, organized, and safe work area.
• Immediately report unsafe conditions, equipment damage, vehicle damage, accidents, and injuries.
• Perform other related duties as assigned.

QUALIFICATIONS

• At least three years of automotive service technician experience is required.
• High school diploma or GED is required.
• Completion of an automotive trade or technical-school program is preferred.
• Current ASE certifications are preferred.
• Manufacturer training and certifications are preferred.
• EPA Section 609 certification is required before independently servicing motor-vehicle air-conditioning systems.
• Knowledge of automotive diagnostic tools, scan equipment, repair procedures, and shop equipment.
• Ability to diagnose mechanical, electrical, electronic, and drivability concerns.
• Ability to use electronic repair-order and manufacturer service-information systems.
• Valid driver’s license and a driving record acceptable under Company insurance requirements.
• Strong attention to detail and commitment to quality repairs.
• Effective verbal and written communication skills.
• Willingness to participate in continuing technical and safety training.
• Dependable attendance and ability to report to work as scheduled.

PHYSICAL & SAFETY REQUIREMENTS
The employee must be able to perform the essential functions of the position, with or without reasonable accommodation, including:

• Lifting, carrying, pushing, or pulling up to 100 pounds.
• Standing and walking for extended periods.
• Bending, kneeling, crouching, reaching, climbing, and working underneath or inside vehicles.
• Safely using hand tools, power tools, vehicle lifts, and diagnostic equipment.
• Working in a service-shop environment with noise, fumes, oils, chemicals, temperature changes, and moving equipment.
• Wearing required protective footwear and personal protective equipment.

BENEFITS
Eligible full-time employees may have access to:

• Medical, dental, and vision insurance beginning after 90 days of employment, subject to plan terms.
• Company-offered life insurance, subject to plan eligibility.
• 401(k) retirement plan, subject to plan eligibility.
• Paid vacation after the applicable service requirement.
• Paid sick leave in accordance with applicable law and Company policy.
• Employee discounts on eligible vehicle purchases and services.
• Strayer University education benefits with online and in-person options, subject to eligibility and program terms.
• Manufacturer, ASE, technical, and professional-development opportunities.
• A professional and team-oriented service environment.

Benefit plans, eligibility requirements, employee contributions, waiting periods, and coverage are governed by the applicable plan documents and Company policies.

PRE-EMPLOYMENT REQUIREMENTS
Employment is contingent upon completion of job-related pre-employment requirements, including:

• Verification of a valid driver’s license and review of the applicant’s motor vehicle record.
• A background check conducted with authorization and in accordance with applicable law.
• Pre-employment drug and alcohol screening administered and evaluated in accordance with applicable law and Company policy.

EQUAL EMPLOYMENT OPPORTUNITY
Nielsen Ford of Sussex and Nielsen Automotive Group are equal opportunity employers. Employment decisions are made without unlawful discrimination based on race, color, creed, religion, national origin, nationality, ancestry, age, sex, pregnancy, breastfeeding, sexual orientation, gender identity or expression, marital status, domestic partnership or civil union status, disability, genetic information, military service, or any other status protected by applicable law.

Reasonable accommodations are available to qualified applicants and employees with disabilities and for sincerely held religious practices, as required by law.