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Automotive Store Manager

Tuffy Auto Service Centers

Grand Rapids, MI·Posted 31d ago

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$78k–$200k/yrFull-TimeUniforms ProvidedEmployee Discounts401k MatchHealth InsuranceDental & VisionPTO / Paid Time Off

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Benefits:

Bonus based on performance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
401(k) matching
Free uniforms

About the Role:

Locally owned and operated full service auto repair shop is looking for a driven and experienced Automotive Store Manager to lead our team and keep our shop running at peak performance. This is your opportunity to take the wheel of a well-known brand and make a real impact on both customer satisfaction and business growth. If you're passionate about the automotive industry and love developing winning teams, we want to hear from you!

Responsibilities:

Oversee daily store operations including scheduling, workflow management, and quality control
Lead, coach, and develop a team of automotive technicians and service advisors
Drive sales performance by meeting and exceeding revenue and profitability goals
Deliver exceptional customer service and resolve escalated customer concerns
Manage inventory, parts ordering, and vendor relationships
Ensure compliance with safety standards, shop policies, and industry regulations
Monitor and analyze key performance indicators (KPIs) to improve store efficiency

Requirements:

Previous automotive store management or service management experience required
Strong knowledge of automotive repair, tires, and general maintenance services
Proven ability to lead a team and foster a positive, productive work environment
Excellent customer service and communication skills
Experience with automotive shop management software and point-of-sale systems
Ability to meet sales goals and manage budgets effectively
Valid driver's license with a clean driving record

About Us:

We have been a trusted name in automotive repair and tire services for decades, with a reputation built on honest, reliable service that keeps customers coming back. Our Grand Rapids location is proud to serve the local community with a full range of auto repair and maintenance solutions. We offer a supportive team environment, competitive compensation, and the backing of a nationally recognized brand that invests in its people.