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Automotive Service writer advisor

Midas
Littleton, CO·Posted 5d ago
$60k–$80k/yr
Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Free uniforms
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. 
We are looking for an automotive service person to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Service Advisor / Management role. We are looking for an upbeat, reliable person with great customer service skills.
 
Responsibilities
As a Midas automotive service person, you will help manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Answer phones with the objective of getting the customer in
  • Supervise up to ten employees
  • Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned
Qualifications
  • A minimum of 1 year of automotive  service  experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license
 
 

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