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Automotive Service Advisors

Graff Auto Campus
Burns Harbor, IN·Posted 393d ago
$65k–$90k/yr

Grow Your Service Career Across Five Brands

We're looking for experienced Service Advisors who thrive in a high-volume drive, put customers first, and want a real path forward. At Graff Auto Campus you'll work with Ford, Toyota, Kia, Chevrolet, and Chevrolet GMC teams backed by strong leadership.

What We Offer

  • Ongoing training and coaching from service leadership
  • A team-focused culture that recognizes strong CSI and results
  • Modern tools for text and video customer communication
  • A clear path: Service Advisor → Senior Service Advisor → Assistant Service Manager → Service Manager

What You'll Do

  • Greet customers promptly and gather customer and vehicle information
  • Clearly document all vehicle symptoms as described by the customer
  • Recommend maintenance based on age, mileage, and vehicle history
  • Prepare complete, accurate labor and parts estimates
  • Set follow-up times, track each vehicle's progress, and update customers frequently
  • Verify the final invoice matches the work performed on the repair order
  • Explain all completed work and charges to customers

What You Bring

  • At least 1 year of experience as a dealership Service Advisor
  • Automotive knowledge
  • A positive attitude and high-volume mentality
  • A CSI-focused, customer-first approach

Apply today. We move quickly and want to meet you.

Apply for this Position

You'll be redirected to Graff Auto Campus's application page.

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