Full-Time
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Qualifications
- A minimum of 2 years of store or service advisor experience
- Track record of proven sales numbers
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including Saturdays
- Valid driver’s license
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Service Managers, Master Technicians, Vehicle Safety Inspectors, Automotive Technicians, General Service Technicians, Shop Foremen, Service Advisors, Diagnostic Technicians, Tire Technicians, Lube Technicians, Parts Counter People, Smog Technicians
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