Automotive Service Advisor

AUTOMOTIVE  SERVICE  ADVISOR

Job Type: Full-Time

NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at our Nissan Dealership in Baltimore, MD.

Job Summary 

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent people skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.

Benefits

• Sundays Off
• Competitive Pay
• Aggressive Pay Plan with No Caps
• Room for Advancement and career growth
• Sales Training and Certification Program
• Medical/Dental/Vision/Disability Insurance and more
• 401K Plan
• Sick leave available upon hire
• Vacation pay after 1 year

Requirements

• Excellent customer service skills are a MUST
• Previous Service Advisor experience required – 2 years preferred
• Reynolds and Reynolds experience highly preferred
• Clean driving record and valid driver’s license
• Self-starter mentality and ambitious spirit preferred
• Professional groomed personal appearance
• Ready to waste no time on learning new product and eager to improve

Job Duties:

• Understand Customers’ problems and arrange for appropriate service
• Prioritize required services, and offer options
• Set and manage the expectations of the service delivery for both the customers and mechanics
• Continuously keep the customer updated on repair needs and completion times