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Automotive Service Advisor

Milwuakee, WI·Posted 31d ago

$45k–$60k/yrFull-TimeTraining ProvidedEmployee DiscountsSign-On Bonus401k MatchHealth InsuranceDental & VisionPTO / Paid Time Off

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Benefits:

401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Amato Chrysler/Dodge/Jeep/Ram is seeking a friendly, motivated, and customer-focused Express Lube Advisor to join our service team. In this role, you will be the first point of contact for customers visiting our express service lane. You’ll help identify their service needs, communicate maintenance recommendations, and ensure a smooth, efficient service experience. This person will need a positive attitude and exceptional customer service skills, dealership service experience is required. This position's working hours are Tuesday through Saturday and offers excellent compensation. $1000 sign on bonus for experienced advisor!

Benefits

Medical, Dental, and Vision
401K with Match
Paid time off and vacation
Growth opportunities
Paid Training
Family vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness

Responsibilities

Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Prompt follow up
Monitor the progress of each vehicle and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers

Qualifications