Alignment /Tire Technician

Alignment/Tire Technician

Become a Rusnak! Join Rusnak Auto Group, a leading automotive organization with over 60 years of success serving Greater Los Angeles and Southern California. We are proud to offer a dynamic, diverse, ethical, and professional workplace where dedicated team members thrive while representing some of the world's most sought-after luxury automotive brands.

About the Role

Our BMW dealership in Westlake is seeking a Alignment/Tire Technician. This is a great opportunity to take your automotive career to the next level. In this position contributes to the success of Rusnak Automotive Group (the Company) by providing effectively, efficiently, and correctly repairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency rate goals as well as franchise goals and objectives..

Compensation: $20.00/hr - $25.00/hr

*Compensation will be based on experience and skill level.

Benefits:

• Professional Development
• Competitive Pay
• Comprehensive Health Coverage (Medical, Dental, Vision, Life, LTD)
• Employee Assistance Program
• 401(k) Retirement Plan
• Sick Pay, Vacation, and Holiday Pay
• Employee Wellness Program
• Flexible Spending Account
• Employee Referral Bonus Program
• Employee Discounts/Perks

Responsibilities

KRA:  Consistently Ensures Client Satisfaction and Safety by Effectively, Efficiently, and Safely Repairing Vehicles Right the First Time, Every Time

• Effectively utilizes manufacturer recommended diagnosis and repair processes.
• Promptly seeks clarification and/or management input, if Client concern, objective, or correct course of action is unclear.
• Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern.
• Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge.
• Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents.

KRA:  Effectively and Efficiently Achieves Proficiency Rate 

• Consistently participates in determination of personal performance targets; sets challenging goals. 
• Organizes work and work tools to minimize damage and/or loss. 
• Required to successfully pass and remain current on all certification testing. 

KRA:  Build Effective Internal and External Client Relations/Retention:  

• Develops, implements a strong “Client-Centric” vision and utilizes “The Rusnak Standard,” best core practices, as well as professional and exemplary service to ensure that every internal and external Client of the dealership has an extraordinary experience during every encounter.
• Actively listen and communicate, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns, and develops projects and campaigns aimed at meeting these identified needs. 
• Responds in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure Client understanding and develop a stronger business relationship and future business.

KRA:  Exemplify the Brand and Corporate Culture: 

• Seizes every opportunity to improve Client satisfaction by maintaining a professional demeanor in all interactions and working in accordance with Company standards; works to ensure that all projects are executed in a manner that exemplifies the corporate culture.
• Respect and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; conducts work-related projects professionally, respectfully, honestly and in an ethical manner, particularly with respect to interactions with internal/external Clients, vendors, business associates, and at work, any event and/or activity that is related to RUSNK and/or its manufacturers.
• Maintains a professional and well-groomed appearance at all times.

KRA:  Initiate Relevant Professional Development:

• Seek out opportunities to enhance organizational, personal communication, and negotiation skills.
• Maintain current job and product knowledge to improve effectiveness with Clients and assigned tasks.   Consistently produces efficient work, even in peak periods, that meets “The Rusnak Standard.”

KRA:  Ensure A Safe Work Environment:

• Accept individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes while working on projects, initiatives and other work-related duties; performs job duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
• Promptly corrects or reports any hazard or potential hazard or unsafe work condition to Director of Facilities or Human Resources; wears personal protective equipment, when required; ensures work location is kept safe, neat, organized, and organized.

KRA: Be an Effective and Proactive Team Member:

• Interacts with Clients, employees, vendors, and associates in a respectful, professional manner.
• Maintains a positive work attitude, including adjusting to unexpected changes or requirements and undertaking tasks that fall outside of the routine job with enthusiasm, and assisting others whenever possible to meet Client requests and business demand. 

Qualifications

• Desired: Minimum of 1 year in a position of alignment technician or similar positions in the automotive industry. 
• Required Certification in automotive alignment or similar positions in automotive industry
• Excellent interpersonal skills
• Good verbal and written communication skills.
• At least (18) years of age.
• Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record.

We are committed to providing equal employment opportunities to all applicants and employees without regard to race, ethnicity, color, religion, creed, national origin, ancestry, sex, pregnancy (including childbirth, breast feeding and related medical conditions), age, disability, citizenship status, veteran and uniform service member status, protected medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain required employment statistics on applicants.

The Company will provide a reasonable accommodation for any known physical or mental disability of a qualified individual to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. Please inform the Company’s Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.

Please provide complete information. An incomplete application may affect your consideration for employment.